Customers return products they purchased within 14 days for all kinds of reasons and also get a full refund but with a restocking fee of 15% of the Selling Price. Please note that the returned products must be kept intact.

Please package your item securely, along with a completed RMA form, or it will be refused at the shipper’s expense.

Product Repair Process

Steps to Process Returns/Exchanges/Warranty Repairs?

• Request an RMA number by filling out the support form
  Or contact us for more information:
  Email: info@ureach.co.uk

• Ship the package back to U-Reach Data Solutions Inc. and please make sure the authorized RMA number is displayed on the shipping label of all boxes returned. A copy of the invoice and the signed RMA form must be included in the returned package.

• Returns or exchanges will not be accepted without an authorized RMA number. Any merchandise returned without an authorized RMA number will be refused and returned at a customer's own expense.

• Return policy – Customers return products they purchased within 14 days from ship out date for all kinds of reasons and also get a full refund but with a restocking fee of 15% of the Selling Price. Please note that the returned products must be kept intact.